Cooperation Lands Call Center, 500 Jobs

Aug. 13, 2009 7:02 a.m.
By George Nelson

YOUNGSTOWN, Ohio -- Rapid growth is driving VXI Global Solutions Inc. to open a new inbound call center downtown this fall that’s expected to employ 500 workers within its first year, possibly twice that number, depending on the needs of the company.

Mayor Jay Williams and U.S. Rep. Tim Ryan were joined Wednesday by political and development leaders to announce that VXI Global Solutions of Los Angeles would establish a new global fulfillment center at 20 Federal Place where InfoCision Management Corp. operated a call center until earlier this year.

VXI plans to spend $4 million to modify the space for its needs, officials said.

In the midst of the worst recession since the Great Depression, Williams observed, the city “is constantly proving itself as knowing how to get things done.”

During the press event at City Hall, the mayor said VXI plans to open its call center Oct. 1, starting with 150 employees, including some 100 inbound sales agents for “a major satellite television provider,“ information technology and human resources staff, and local management. The company then plans to hire 50 additional employees each month, for a total of 500 in the space, he continued. VXI has the option of leasing an additional floor, possibly bringing total employment to 800 jobs. More here.